At Cabinetkart, all our products and services are custom-made based on individual requirements, including dimensions, finishes, and configurations. Because of this, our refund and cancellation policy is designed accordingly.
1. Order Cancellation
Before Design Confirmation
- Orders can be cancelled within 24 hours of booking or before design work begins.
- Any payment made will be refunded after deducting payment gateway charges (if applicable).
After Design Confirmation
- Once design is finalized and approved, cancellation is not allowed.
- Design, planning, and production resources are already allocated at this stage.
2. Custom Product Orders
- All modular kitchens, wardrobes, and interior units are made-to-order.
- Once manufacturing has started, orders cannot be cancelled or modified.
- No refunds will be issued for custom-built products.
3. Refund Eligibility
Refunds may be considered only under the following conditions:
- Duplicate payment made by mistake
- Order not processed due to technical error from our side
- Service not delivered due to unavoidable circumstances from our end
Note: Refunds are not applicable for:
- Change of mind after order confirmation
- Minor variations in color/finish due to screen differences
- Custom size or specification dissatisfaction after approval
4. Refund Process
- Approved refunds will be processed within 7โ10 working days
- Amount will be credited back to the original payment method
- Payment gateway charges and processing fees may be deducted
5. Installation & Service Issues
If you face any issue during installation or delivery:
- Report within 48 hours of installation
- Our team will inspect and resolve the issue
- If required, repairs or replacements will be arranged
Refunds are generally not provided for service-related issues, but we ensure proper resolution.
6. Damages & Defects
- Any manufacturing defects must be reported immediately upon delivery
- We will repair or replace the affected components after verification
- Claims made after installation completion may not be accepted
7. Contact for Refunds
For any refund or cancellation request, contact:
Cabinetkart
๐ง Email: cabinetkartblr@gmail.com
๐ Phone: +91-7090400755
๐ Address: cabinetkartblr@gmail.com